hesitant about your purchase? šļø
we get it.
it may be a teensy bit difficult to trust random instagram brands. we've also always been worried about shopping online! you never know if the brands are real, if you'll receive the same product you ordered, or if you'll even receive something in the first place.Ā
which we why, ever since we first launched, offering you a hands-on & intentional shopping experienceĀ was obvious.
here's all that happens at the NBH studio right after you choose to make a purchase:
01 // sending you a little thank-you note on WhatsApp or via email :)
Ā 02 // begin working on your orders + any personalisations requested š
03 // keeping you updated on the progress of your orders up until the day of dispatch š«”
04 // ... and sending pictures / videos straight from the packing desk š¦
05 // finally, keeping you updated on the delivery + seeking feedback on your purchases! :)
we try our best to give you the most carefree shopping experience possible! <3
xoxo
